What information should I include in an enquiry?
Manufacturer, exact model or part number, quantity, destination country and your preferred timeline. A datasheet or bill of materials is ideal.
Are you an authorised dealer of the listed brands?
Listed brands indicate sourcing enquiry areas. They do not imply an authorised dealership, manufacturer partnership or product stock. Brand names remain the property of their respective owners.
Which markets do you serve?
We source from Germany and the EU with a particular focus on customers in the Middle East and GCC. Other destinations can be discussed.
Which delivery terms are possible?
EXW collection or another Incoterms® arrangement can be agreed. The delivery basis is always confirmed in the quotation.
Do you offer equivalent alternatives?
Yes, where technically suitable. Alternatives are always discussed with you before being included in an offer.
Do you supply new or used products?
Our scope focuses on new products. The condition and origin of goods are stated in the quotation.
How quickly will I receive a quotation?
This depends on the product and the completeness of the request. Clear part numbers and quantities allow us to respond fastest.
How do I send drawings or a bill of materials?
Attach them to your email to inquiries@berlinovateglobal.com. The website form prepares an email draft you can add attachments to.